Terms of Use — GOCAR Belgrade

Terms of use and general provisions of the GOCAR car rental agency in Belgrade. Prezent International doo (hereinafter: the Lessor) rents the vehicle to the Lessee (hereinafter: the Lessee), whose details are stated on the first page of the Vehicle Rental Agreement, under the following terms:

Article 1. By signing, the Lessee has agreed to this Agreement and undertakes:

• to accept the prices and other rental conditions stated in the valid price list as an integral part of this agreement;
• to receive the vehicle in proper working condition together with all accompanying accessories, vehicle documents and additional equipment listed in the agreement;
• to return the rented vehicle to the agreed location and within the time period set out in this Agreement, or earlier upon the Lessor's request;
• to request the Lessor's consent for any extension of the agreed rental period, as well as for any other changes to the rental, exclusively in writing and before the agreed vehicle return deadline; otherwise the Lessor is entitled to report the rented vehicle as missing;
• if an extension of the rental is required, a new agreement will be signed once the Lessee has settled all obligations under the previously concluded agreement;
• not to take the rented vehicle across the state border without the Lessor's consent;
• to immediately stop driving if the odometer fails during use and notify the Lessor of the malfunction by the fastest available means;
• to pay the Lessor the cost equivalent of 500 kilometres for each day the vehicle was used if, upon return, the odometer is found to be damaged;
• not to use the rented vehicle under the influence of alcohol or drugs, for unlawful purposes, for driver training, for the paid transport of passengers or goods, for the transport or towing of other vehicles, trailers or their parts, or to participate in motorsport events;
• not to abandon the vehicle in case of a breakdown until it has been secured for collection by the Lessor;
• to properly maintain and look after the vehicle during use, to use it solely for personal needs and not to rent it out or lend it to a third party;
• to drive the vehicle personally or to allow only a person authorised by the Lessor in the Rental Agreement as a second driver to drive it;
• not to overload the vehicle with passengers or items beyond the permitted capacity;
• without the Lessor's written consent, not to alter any parts, assemblies or devices or change the exterior appearance of the vehicle in any way;
• to notify the Lessor immediately and without delay if ANY warning light appears on the dashboard or on-board computer of the vehicle, so that the vehicle can be serviced.

Article 2. If the Lessee fails to comply with the conditions set out in Article 1, the Lessee undertakes to compensate the Lessor for any and all damages arising from such non-compliance, the amount of which is determined by the Lessor.

Article 3. The Lessee is required to deposit all necessary documents when concluding the Agreement: a valid driving licence and an ID card or passport.

Article 4. The Lessee is responsible for the cost of fuel consumed, as well as for any fines and traffic violations resulting from improper use of the vehicle, including parking fines incurred during the rental period.

Article 5. The deposit and the agreed rental cost must be paid by the Lessee before taking over the vehicle. The deposit and rental fees may be paid via pre-authorisation on one of the accepted cards (Visa, Master, Maestro, Dina), in cash, or by bank transfer (for legal entities).

The reserved amount will not be available to the Lessee during the rental period. The amount reserved depends on the make of the rented vehicle, the chosen coverage package and the length of the rental. If the vehicle is damaged during the rental, the deposit is retained until the damage amount is determined, no later than 30 days. If no damage has occurred on the vehicle, the deposit is refunded to the Lessee — immediately upon return of the vehicle if paid in cash, or within a maximum of 15 working days if paid by proforma invoice or card pre-authorisation, once all rental costs have been settled.

Article 6. When using the rented vehicle, the Lessee is insured for statutory third-party liability in accordance with applicable laws and insurance regulations.

Article 7. All damages incurred during the rental on the rented vehicle — whether in a traffic accident or outside of one (e.g. while parked) — as well as damages caused by theft or loss of the vehicle, are covered by the Lessee in accordance with the agreed coverage package and the corresponding damage excess amount.

The prescribed damage excess for the BASIC and MEDIUM coverage packages is also the maximum damage excess the Lessee is liable for in a traffic accident, outside of a traffic accident (e.g. while parked), or in case of theft or loss of the vehicle. The agreed and maximum damage excess for BASIC and MEDIUM coverage is stated on the first page of the Rental Agreement.

Regardless of the chosen coverage package — BASIC, MEDIUM or TOTAL — any damage to the vehicle during the rental, whether caused in a traffic accident or outside of one (e.g. while parked), as well as theft or loss of the vehicle, must be reported by the Lessee to the competent Police authority immediately at the location where the accident, damage or theft occurred. The Lessee must obtain a police report with a breathalyser test, notify the Lessor, and complete the dedicated accident/damage report as well as the theft/loss statement at the Lessor's office.

Article 8. The Lessee is fully responsible for:

• damages resulting from theft of the vehicle if, at the moment of theft, the vehicle was not locked and the keys and/or documents were left inside;
• damage caused to the vehicle by the Lessee or an authorised driver (second driver) while under the influence of drugs or alcohol;
• damage caused intentionally or through gross negligence in driving, or if the driver did not hold a valid driving licence at the moment the damage occurred, as well as theft if the vehicle was not locked at the moment of theft;
• damage to the vehicle interior, damage to the underside of the vehicle chassis, a broken and/or lost key, damage caused by refuelling with the wrong type of fuel, and damage caused knowingly or through the user's negligence.

All the damages listed above will be charged in full to the Lessee no later than at the moment the vehicle is returned.

Article 9. The Lessee undertakes to:

• in the event of an accident, protect the interests of the Lessor and its insurance company by recording the names and addresses of the parties involved and any witnesses to the accident, and by not leaving the damaged vehicle until it has been moved away from the accident scene and secured;
• in the event of major damage to the vehicle, or if there are injured persons in the accident (even when the fault clearly lies with others), to immediately call and wait for the police and emergency services and to submit a written accident report to the nearest Lessor's office.

Article 10. If, in the event of an accident, the Lessee fails to fulfil any of the conditions set out in Articles 10 and 11 of this agreement, the Lessee will be liable for all consequences and damages arising from such failure.

Article 11. The Lessor will not compensate the Lessee for the loss or damage of personal luggage and goods carried in or on the rented vehicle.

Article 12. Any amendments to this agreement are valid only if confirmed in writing by both contracting parties.

Article 13. If the Lessee settles the costs by credit card, by signing the original agreement the Lessee authorises the Lessor to invoice the total rental cost to the credit club or bank that issued the credit card.

Article 14. In the event of a dispute arising from this agreement, the parties agree to the jurisdiction of the court in Belgrade.

Article 15. All prices in the Lessor's price lists are stated in EUR. Pre-authorisation and payment are calculated in the dinar equivalent at the National Bank of Serbia (NBS) middle exchange rate.

Article 16. The agreement is drawn up in 2 copies, one for each contracting party, and represents the freely expressed will of the parties, who accept it as such and sign it.